Tollfree

Tollfree call to a toll-free number from actual mobile or telephone number is free of cost.

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Tollfree

Your business is all about the ease with which your customers and clients can connect with you. Connecting over a call does not have to be a burden on their pocket; neither should it be a tedious task for your communications and support team. Toll Free numbers prove to be an excellent solution. Not only they provide a distinct image to your business, they are quickly recognized and easily memorized by people. The Inbox Telecommunications is toll free service provider that has reserved a plenty of Toll-free numbers with ‘1800’ prefix in its inventory. We even have a range of mobile numbers reserved for your organization. Simply book the number that resonates with your brand and start delivering an exceptional communication experience to your customers.

Flexible Call Routing

Worry not for the increased volume of inbound calls on your Toll Free number. The inbound calls can be easily transferred to any of your team via IVR routing. They can even be transferred to remote assistance teams as per the demand.

FEATURES OF TOLL-FREE NUMBER SERVICE

MULTI-LEVEL IVR SETUP

Eliminates the need for human interventions, while enabling seamless call routing through several levels of specific questions.

SINGLE NUMBER REACH ANALYTICS

Detailed analytics data for each caller enables a holistic assessment of reach and brand identity, resulting in better planning.

WHITELIST & BLACKLIST

Block unnecessary and spam calls to reduce resource wastage while promoting a healthy work environment for agents and ease of conduct.

VOICE MAIL FACILITY

Allowing customers to record voice messages for unattended calls enables agents to redress issues without the need for customers to call repeatedly.

OFFICE HOUR CONFIGURATION

Ticket generation facilities for off-hour calls helps businesses retain customer satisfaction while reducing the costs for call-center services.

SKILL BASED ROUTING

Pre-set and multi-leveled IVR ensures that calls are routed to the right agent to provide optimum customer support.