Combine discovery and reach with sales and support with Google Business Messaging!
With Google Business Messaging, your search result will show up with a message icon along with the other icons, and your customers can initiate a conversation with your business on Android device.
The last few years have seen a major shift in communication. Conversational experiences and AI are here to stay and soon customers will not only expect it, but demand it.
With 97% of all search traffic on Google, and 75% of consumers preferring to message a business rather than speak to a person, it makes sense to have a one-click chat access when they search for your business.